Do not disclose your password to anyone (including Promise staff and the police). Our Company does not directly promote loan products to individuals, require customers to repay loans or request personal information through WhatsApp, WeChat or Facebook. Please click here to know the details.
System maintenance will be performed regularly according to the below schedule:
Maintenance Period
Date
Time
Mon - Sat
10:00pm-1:30am
Sun
2:30am-8:30am
Sun and public holidays
10:00pm-11:30pm
Last business day of each month
10:00pm-4:00am
Notes:
All times displayed are in Hong Kong time.
During the maintenance period, our 24-hour member hotline and the loan service in our member zone will not be affected (except for those who need to renew the Agreement). However, some information may not be updated during this period, and the time it takes to receive a loan from the bank will be slightly delayed.
Maintenance periods may be adjusted if necessary without prior notice. We apologise for any inconvenience caused.
